Below are some of the frequently asked support requests (click the plus sign at the right of each, for support on how to proceed).
Newly enrolled, but can't log in
To log in to one of VIITA’s online courses e.g. Basic Personal Lines Inpector Course, proceed to our web site (www.inspectorinstitute.com) and the Current Students page.
On enrolling, I never received my password
Forgot my password
How to advance from one lesson to the next?
How do I obtain my Certificate of Completion?
What is the next step after successfully completing a course?
Assuming you were referred to VIITA by a representative of a loss control company, the next step would be to email your certificate to the address of the contact person or as provided, for the referral company, who will take it from there. If enrolled via a Google search of our website, expect an email to follow, with recommendations on how to proceed.